Maybe you’ve decided to become a driver, not a rider. Or maybe you’re ready to give the competition a try. Regardless, if your relationship withUberhas run its course, we’ll show you how to delete your account for good by using the app, or by logging on to the company’s website.
It’s relatively easy to delete your account via the app, but there is a small catch. Uber only lets you deactivate it at first, and its tech team will only permanently delete it after 30 days of inactivity. Here’s what you need to know.
Difficulty
What You Need
Smartphone
An Uber account
Computer with internet connection (if you’re having issues with the app)
How to delete your Uber account via the app
It’s quick and easy to delete your Uber account using the app, and here’s how:
Step 1:Launch the app, and make sure you’re signed into your account.
Step 2:In the upper-left corner of your screen, choose the menu icon, which is denoted by three horizontal lines.
Step 3:Once the menu pops up, chooseSettings.
Step 4:Then selectPrivacy.
Step 5:Next, selectDelete your account, which should be at the bottom of the resulting menu.
Step 6:Uber will ask you to verify your password before you can delete your account. Enter it in and chooseVerify.
Step 7:You’ll be sent to a page where Uber tells you your account will be deactivated and, in 30 days, deleted. It will also show you how many rides you’ve taken with Uber. To finish the process, selectContinue.
Step 8:You will be asked to share details on why you chose to delete your Uber account. It’s no longer necessary to fill this form out, but if you want to share your grievances about the company, feel free to let it all out. If you’d rather not, simply chooseCancel.
Step 9:Uber will then provide you with one more chance to opt-out of canceling. SelectDeleteto confirm your decision.
How to request help from Uber
Uber currently only allows you to delete your account from within the app, but if you are having trouble doing so using the method above, here’s how to request help from Uber on a computer.
Step 1:Navigate to Uber’s Account and Payment Options page, scroll to the bottom, and selectI need help deleting my Uber account.
Step 2:At the bottom of the following screen, chooseSign into get help. If you’re already signed in, skip ahead to step 4.
Step 3:Enter your email or phone number and selectNext. You will then be asked to enter your password, and if you’ve never signed into your Uber account using your web browser, Uber might make you verify your account via text.
Step 4:Once you’re logged in, it will take you back to theI was unable to delete my accountscreen, where you may type in the issue you’re having and selectSubmit. An Uber representative will reach out eventually, but, in the meantime, you can alwaysmove onto something new.
